Privacy Policy
1. IntroductionThis Privacy Policy explains how FIREPLACE.LIFE ("we," "our," or "us") collects, uses, shares, and protects personal information gathered through our Facebook Campaigns ("Campaigns"). By interacting with our Campaigns, you consent to the practices described in this policy.
2. Information We CollectWe may collect the following types of information:
- Personal Identifiable Information (PII): Name, email address, phone number, and other contact details provided by you.
- Engagement Data: Messages, responses, and interactions during the Campaign.
- Technical Information: Device type, IP address, and other metadata associated with your interaction.
3. How We Use Your InformationWe use the information collected for:
- Responding to inquiries and providing requested services.
- Sending updates, promotions, or marketing materials (with your explicit consent).
- Improving our services and optimizing the Campaign experience.
- Analyzing engagement metrics to enhance Campaign performance.
4. Sharing Your InformationWe do not sell your personal information. We may share your data with:
- Service Providers: Third parties who assist in delivering services (e.g., CRM platforms, email service providers).
- Legal Authorities: When required to comply with legal obligations or protect rights and safety.
5. User ConsentBy submitting your information via Facebook Messenger, you acknowledge that you understand and agree to this Privacy Policy.
6. Your RightsYou have the right to:
- Access, update, or delete your information by contacting us directly.
- Withdraw consent for marketing communications at any time.
- Lodge complaints with your local data protection authority if your rights are violated.
7. Data RetentionWe retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
8. SecurityWe implement industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.
9. International Data TransfersIf you are located outside Thailand, please note that your data may be transferred, stored, and processed in Thailand where our servers are located.
10. Changes to this Privacy PolicyWe reserve the right to update this Privacy Policy at any time. Any changes will be posted here with an updated effective date.
11. Contact UsIf you have any questions or concerns about this Privacy Policy or your data, please contact us via Email: fireplace.life@gmail.com
Effective Date: 27 Nov 2024Last Updated: 27 Nov 2024